The Hotel Marketing Agency Paid Only When Guests Stay

The Hotel Marketing Agency Paid Only When Guests Stay

The Hotel Marketing Agency Paid Only When Guests Stay

A hotel marketing agency runs your Google, metasearch and social ads to win direct bookings back from the OTAs. Sail does it for independent hotels with no retainer: we fund 100% of the ad spend, and you pay only for guests who complete their stay. No stay, no pay.

A hotel marketing agency runs your Google, metasearch and social ads to win direct bookings back from the OTAs. Sail does it for independent hotels with no retainer: we fund 100% of the ad spend, and you pay only for guests who complete their stay. No stay, no pay.

What We Do

What a hotel marketing agency does

What a hotel marketing agency does

What a hotel marketing agency does

A hotel marketing agency puts your property in front of travelers while they choose where to stay, then sends them to book on your own website instead of an OTA. For an independent hotel, the work that moves heads in beds is paid demand in four places:

A hotel marketing agency puts your property in front of travelers while they choose where to stay, then sends them to book on your own website instead of an OTA. For an independent hotel, the work that moves heads in beds is paid demand in four places:

Google Search and your own name

Google Search and your own name

Ads on your hotel’s name and your area, so the guest who already wants you books direct - not through an OTA that bids on your brand.

Google Hotel Ads and metasearch

Google Hotel Ads and metasearch

Your direct rate next to the OTAs on Google Hotels, Trivago, Tripadvisor and Kayak, at the moment travelers compare prices.

Facebook and Instagram

Facebook and Instagram

Ads that reach travelers planning a trip to your area, with creative that gets them to click and book direct.

TikTok

TikTok

Short video that shows the stay and puts your hotel in front of travelers who don’t know it yet.

Sail runs all four, funds the ad spend and makes the ad creative. If you need a rebrand, a new website or PR, hire a specialist for that. Our job is the guest who books direct and stays.

Sail runs all four, funds the ad spend and makes the ad creative. If you need a rebrand, a new website or PR, hire a specialist for that. Our job is the guest who books direct and stays.

Pricing Models

How hotel marketing agencies charge

How hotel marketing agencies charge

How hotel marketing agencies charge

Most hotel marketing agencies charge a monthly retainer, and you pay the ad spend on top. Published retainer ranges run from $1,500 to more than $30,000 a month. Here is how that compares with the OTAs, pay-per-booking (CPA) programs and pay-per-stay.

Most hotel marketing agencies charge a monthly retainer, and you pay the ad spend on top. Published retainer ranges run from $1,500 to more than $30,000 a month. Here is how that compares with the OTAs, pay-per-booking (CPA) programs and pay-per-stay.

Swipe the table sideways to compare all four models.

Sail pay-per-stay

Retainer agency

OTA (Booking.com, Expedia)

Pay per booking (CPA)

What you pay

A commission on net room revenue of completed stays - no tax, no add-ons

A fixed monthly fee, often $1,500 to $30,000+

18-25% commission on each booking

A fee or percentage per booking, sometimes next to a license fee

Who pays for the ads

Sail funds 100% of the ad spend

You, on top of the fee

The OTA, paid back through its commission

Depends on the vendor

If nothing books

You pay nothing

You still pay the fee

You pay nothing

You pay nothing, but license fees can still apply

If the guest cancels

You pay nothing - we bill only after checkout

You still pay the fee

Depends on your cancellation policy

Billed at booking, so a cancelled booking can still cost you

Who owns the guest

You - guests book direct on your website

You

The OTA holds the guest relationship

You

If Sail didn’t drive the stay, Sail doesn’t get paid.

The Math

What one $450 stay costs you

What one $450 stay costs you

What one $450 stay costs you

Take one three-night stay at $150 a night: $450 in room revenue. Here is what it costs you in each model.

Take one three-night stay at $150 a night: $450 in room revenue. Here is what it costs you in each model.

$81 to $112.50

$81 to $112.50

$81 to $112.50

What you pay an OTA for that one stay at 18-25% commission.

6.7 stays

6.7 stays

6.7 stays

Extra $450 stays you need each month just to match a $3,000 retainer - before you spend a dollar on ads.

$0

$0

$0

What you pay Sail when a booking cancels, no-shows or never happens.

Example math with a $150 rate and a $3,000 example retainer. Your rate, length of stay and fees will differ.

Built by operators: Sail’s team has run hotels and restaurants in Miami, New York and New Jersey for 20 years. The Sofia (211 keys) doubled its direct bookings with Sail, and a 139-key boutique hotel grew direct bookings 65%.

Our Research

How the agencies Google names charge

How the agencies Google names charge

How the agencies Google names charge

From October 7 to 14, 2026, we logged Google’s AI Overview for “hotel marketing agency” and 17 related searches 423 times. Then we read the websites of the 15 agencies it named most often.

From October 7 to 14, 2026, we logged Google’s AI Overview for “hotel marketing agency” and 17 related searches 423 times. Then we read the websites of the 15 agencies it named most often.

2 of 15

2 of 15

2 of 15

publish what they charge for marketing. The other 13 show no marketing fee on their site.

1 of 15

1 of 15

1 of 15

offers a commission paid only after the guest stays - as one plan next to CPM and budget-based fees.

0 of 15

0 of 15

0 of 15

use pay-per-stay as their only pricing model. With Sail Pay Per Stay, every channel is billed only on completed stays.

Method: US Google results from DataForSEO, desktop and mobile, up to three checks a day. Agency websites read on October 15, 2026. We count only prices an agency publishes for its own services.

How to Choose

Six questions to ask any hotel marketing agency

Six questions to ask any hotel marketing agency

Six questions to ask any hotel marketing agency

  1. Who pays for the ads - you or the agency?

  2. Do you bill on bookings or on completed stays?

  3. What do I pay if a guest cancels or doesn’t show up?

  4. Do I keep the guest and the booking data?

  5. Can you show direct-booking results from a hotel like mine?

  6. Who runs my account day to day, and have they run a hotel?

  1. Who pays for the ads - you or the agency?

  2. Do you bill on bookings or on completed stays?

  3. What do I pay if a guest cancels or doesn’t show up?

  4. Do I keep the guest and the booking data?

  5. Can you show direct-booking results from a hotel like mine?

  6. Who runs my account day to day, and have they run a hotel?

Sail’s answers: we do; completed stays; nothing; yes; yes; and your account is run by people who have run hotels and restaurants themselves.

FAQ

Hotel marketing agency questions

Hotel marketing agency questions

Hotel marketing agency questions

How much does a hotel marketing agency cost?

How much does a hotel marketing agency cost?

Most agencies charge a monthly retainer plus your ad spend. Published ranges run from $1,500 to more than $30,000 a month, based on property size, channels and markets. Some take a percentage of ad spend instead. Sail charges no retainer and no upfront fee: we fund the ads and take a commission only on completed stays.

What is pay-per-stay hotel marketing?

What is pay-per-stay hotel marketing?

You pay only after a guest that the marketing brought in completes the stay. With Sail, that covers the whole stack - Google Search, Google Hotel Ads and metasearch, Facebook, Instagram and TikTok - and Sail funds the ad spend. Google Ads also has a pay-per-stay commission option for hotel campaigns. That option covers Google’s hotel ads only, and you still manage the campaign yourself.

How does Sail know a stay came from its ads?

How does Sail know a stay came from its ads?

Our tracking on your website and booking engine ties each booking to the ad that drove it. We bill only once the stay is complete, and only once per stay, even if the guest clicked several of our ads first.

Do I pay if a guest cancels or doesn’t show up?

Do I pay if a guest cancels or doesn’t show up?

Not with Sail. We bill only on stays that complete. Pay-per-booking (CPA) programs bill when the booking is made, so a later cancellation can still cost you.

Who owns the guest and the booking data?

Who owns the guest and the booking data?

You do. Guests book direct on your website and your booking engine, so the guest relationship and the next stay are yours. That is the opposite of an OTA booking.

Does a hotel marketing agency replace my OTAs?

Does a hotel marketing agency replace my OTAs?

No. OTAs still fill rooms you can’t fill yourself. The goal is to stop paying 18-25% commission on guests who were already looking for you, and to reach new guests directly.

Does Sail work with hotel management companies?

Does Sail work with hotel management companies?

Yes. Management companies with independent hotels in their portfolio are a strong fit: each independent property can run on pay-per-stay, with no retainer.

How fast can campaigns go live?

How fast can campaigns go live?

In days. We connect your booking engine, set up the campaigns and go live. Then our AI moves spend to the ads that turn into stays.

Is Sail an agency or software?

Is Sail an agency or software?

Both. Sail is run by hotel operators and uses its own technology to tie ad spend to the stays it produces. You get a team that runs the campaigns, not a dashboard to run yourself.

See what pay-per-stay looks like for your hotel

See what pay-per-stay looks like for your hotel

See what pay-per-stay looks like for your hotel

30 minutes, no pitch deck. We look at your real booking and ad data, and you keep the findings either way.

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